We are the IT-SERVICE!
Your satisfaction is our goal
Our IT-Service is your starting point for all malfunctions and service requests
when it comes to the IT of the Medical University of Hannover.
We are available from Monday to Thursday from 07:00 to 16:00 and from
07:00 to 15:00 on Fridays and provide support, advice and the fastest possible solution to your problem.
Outside of our service hours, the ZIMt IT-Service maintains an on-call service.
In urgent cases, you can call them by calling 0511-532-7777
(your call is recorded and a staff member will call you back) 24h a day and 7 days a week.
Our employees document all your incidents and inquiries in our IT-Service management system and either resolve your request or pass the case to the next support level.
More information is available here...
Phone: 0511 532 7777
Fax: 0511 532-16-7777
Centre for information management - ZIMt - 02/2017